Beyond Behaviour: The Power of Long Term Relationship Building & Relentlessness in Youth Work

Youth work is about more than addressing immediate issues, it’s about partnering with young people to reshape their futures and, in turn, the broader social landscape. As Tilsen (2018) aptly puts it, the goal is to foster "spacious conversations" that create opportunities for growth and new identities for both youth and youth workers (134). Similarly, Young (2006) emphasises that relationships are at the heart of youth work: “Personal growth, development, learning about values are human tasks that can only be done within a relationship.” (63).

When I joined Solas Project’s Liberate youth work team fresh out of university, I carried with me not just academic knowledge but lived experience. Growing up, I faced challenges like school expulsion, the heartbreak and loss of companions due to suicide, and encounters with the justice system. Despite a supportive home, that most important thing for me during those years, was spending time with my ‘friends’, and hanging out in the estates. But this in turn evolved into altercations with Garda and numerous other challenges. In my new role, I was driven by the desire to become the kind of youth worker I once needed.

Two weeks into my position at Solas Project, I met an 11-year-old facing very unstable home circumstances, which understandably made school attendance the least of his priorities. Seeking connection, this young person had gravitated towards older teens that were involved in antisocial behaviour.

I learned early on that all behaviour has meaning, and it isn’t a reflection of a young person being ‘bad’, which society often labels them as, but instead can stem from systemic exclusion and a lack of community support. When basic needs go unmet, feelings of disconnection can manifest as disengagement or acting out.

At this vulnerable age, many lack awareness of risks, making them easy targets for further antisocial behaviour, truancy, and early grooming that often parallels involvement in the drug trade. Once involved and they begin earning money, their social currency increases along with the potential of entanglement in the justice system. If all behaviour has meaning, the thing to try to collaboratively understand is; what’s the meaning?

The Role of the Youth Worker

In youth work, flexibility is key. Each young person’s needs require a tailored approach that is guided by core principles and values of the role. In this instance, I identified my role as one of prevention, and my initial aim was to build trust with this young person through consistent, light-hearted and respectful interactions. There is no quick fix or overnight turnaround; relationships like these take time to grow. I hoped that by fostering trust, I could subtly guide this young person, and to an extent his older peer group, so that if things took a turn for the worse, there would be someone there to support them in navigating the challenges.

Despite my relentless encouragement, this young person wasn’t ready to get involved with traditional youth work group activities. Our interactions were limited to sporadic moments in the community during outreach. As his offending behaviour escalated, my focus shifted from one of prevention to intervention. I set out to steer him away from the justice system, aware that formal programmes like the Youth Diversion Project might not suit his needs. It was also during this time that I recognised a particular skillset infused with a relentlessness within myself for this type of work, possibly derived from my own lived experiences. I explored this with my manager, and with their support, I transitioned to the Rua team as a Youth Justice Worker.

A Pivotal Moment

Over time, the young person unfortunately became increasingly harder to reach and months went by where I didn’t encounter him. During this time he and his peer group were bordering serious offending behaviour, that culminated in arrests and criminal charges. Through a chance encounter with the Rua team during community outreach, I was able to reconnect with him. He was happy to see me and after we caught up I met with our referral committee to determine if he would be suitable for the Rua programme. Although the programme was designed for teens aged 15 and up, the increasing number of younger individuals facing serious charges made it clear that we needed to re-evaluate. Now, aged 12, he was one of our youngest participants, and our pre-established trust allowed me to re-engage with him seamlessly.

The relationship this young person and I had built previously helped me support him through court appearances, school challenges, and interactions with probation service and Gardaí. Alongside mentoring, I would introduce restorative practices to enable him to understand the impact of his attitudes and behaviour actions and to equip him with tools to counter negative influences, while balancing this with fun and engaging activities that had initially built his trust.

Transformative Experiences

The opportunity arose to participate with an overnight camping trip. It was one of the most engaging activities we did together which became a significant turning point. Away from his urban environment, the now 14 year old had the opportunity to immerse himself in the necessities of camping, such as setting up a tent from scratch, building and maintaining a campfire, cooking his own meals, and even standing under a waterfall. Experiences like these can be monumental for a young person growing up in a marginalised community, where opportunities to experience life outside their own environment are rare. These activities not only provided practical skills, but also opened up their imaginations to a world that they never thought existed. It had also contributed to his confidence and gave him a sense of accomplishment.

During quieter moments, like gathering firewood or cleaning the campsite; our deeper, meaningful conversations took place. Youth work theorist Kerry Young (2006) emphasises the necessity of an established relationship before having those rich conversations. Activities like these create the shared space needed for engaging dialogue and the opportunity for him to ask questions without feeling embarrassed or inadequate; feelings that might otherwise have been triggered at home.

We explored his ingrained prejudices, unpacking and challenging harmful perceptions and offensive language. This gave us the chance to talk about some of his insecurities about school, where he felt so far behind he wanted to drop out. Together, we explored his options, challenging his belief that his path was fixed. As Willis (1977) notes, societal conditioning often leads young people to unconsciously accept limited opportunities. Breaking this mindset is crucial to opening up new possibilities.

Long Term Impact

On the journey home, the young person sat up front, playing his music while we continued our reflective conversations. When prompted on the highlights of this experience; he paused for a moment; and was able to name feelings of pride in being able to take on tasks that were never presented for him before, and to overcome his initial fears of the camping trip. He mentioned feeling safe. These reflections underscored the growth in his self-esteem. The young person initiated the conversation as to whether he was the youngest person that I work with.

Separate to this young person, the wider team also observed growing trends of younger individuals, from age 12 and up, becoming involved in serious offending. This sparked discussions about expanding our programme to reach a younger demographic, allowing us to collaboratively uproot problematic behaviour before they become engrained and patterns of unhealthy social ties are harder to break.

Based on the experiences of the team to date, it is evident that youth work relationships initiated with young people at an earlier stage is key to creating lasting change. Without a strong connection between a youth worker and a young person, the core goals of youth work cannot be achieved. When a young person is developmentally ready, meaningful conversations that contribute to personal growth can occur. This demonstrates Rua’s commitment to making a meaningful impact; to meeting a young person where they are at and not leaving them there.

In this case, the elongated intervention aims to collaboratively transform a young person’s trajectory. By consistently building on the trust established early on in the young person’s development, when they are instinctively navigating the chaos of their circumstances, the youth worker is there: providing steady support through difficult moments, advocating when necessary, ensuring accountability and always prioritising the needs of the young person.

While challenges remain, the progress made through Rua’s approach has set this young person on a more positive path, sharing with him the pen to rewrite his own blueprint.

 

Bibliography:

Tilsen, Julie. Narrative Approaches to Youth Work: Conversational Skills for a Critical Practice. Routledge, 2018.

Willis, Paul E. Learning to Labour: How Working Class Kids Get Working Class Jobs. Saxon House, 1977 

Young, K. (2006). The Art of Youth Work. 2nd ed. Lyme Regis: Russell House Publishing.

To Popeyes and Beyond: Adventures with Step Up

Our Step Up programme provides one-to-one mentorship that offers support and encouragement for young people’s personal development. Our volunteer mentors not only provide a listening ear, but also strive to help their mentees learn new skills and work towards their goals.  

During the Step Up Christmas party, some of the young people mentioned wanting to visit a Popeyes restaurant—only to discover that the closest one was in Belfast. This sparked an idea: why not turn it into a trip? With that, the planning began. 

From Idea to Itinerary 

The Step Up group met at the Solas Project offices to plan the trip together, learning valuable life skills along the way. They discussed everything that goes into organising a trip, including booking train tickets, exchanging currency, and researching activities to make the most of their visit. In addition to Popeyes, they decided to explore Belfast’s history with a visit to the Titanic Museum and a  Black Taxi Tour, which highlights key moments in the city's past. 

A Trip to Remember: 

An important lesson of trip planning is that sometimes things surprise you and expectations can change once you experience it firsthand. Here’s what some of the young people had to say:  

“When we got to Belfast, we had breakfast at Café Red—it was banging. Then we exchanged currency and walked to the Titanic Museum, taking pictures along the way. 

The Titanic Museum was mid. We were disappointed there weren’t a lot of artifacts or a tour guide, but we liked the gift shop and the cart ride. 

After Titanic, we went straight to the Black Cab Tour. The murals were good, and we learned about the walls and the gates. 

 Finally, we went to Popeyes and Sainsbury’s. Popeyes was great—we liked the chicken but didn’t like the American biscuits. Sainsbury’s was cool and cheap.” 

Step Up Mentor Nicole shared her perspective on the experience: 

“Going to Belfast with Step Up was an incredible experience. The young people did so much work in planning our travels and activities. Getting to experience the trip with them and hear their thoughts about what we learned was an awesome bonding experience. To me, it really represented what Step Up is all about.” 

More Than Just a Trip 

In the end, what started as a fun idea to try Popeyes became something much more. The young people gained hands-on experience in planning, budgeting, and decision-making, while also learning about history and strengthening their connections with mentors. 

As Youth Worker Keren puts it: 

“Although the trip started because they wanted to try Popeyes, it grew into something bigger—just like so many things in youth work. A special shoutout to the mentors for their commitment to supporting their young people and their big ideas!” 

Now that they’ve successfully planned their first trip, the group is continuing to dream big—talks of visiting Cork or even London are already underway. We can’t wait to see where their next adventure takes them! 

Meet our 2024/25 ESC Volunteers!

It is a real joy for us that every year we have three new volunteers join us through the European Solidarity Corps (ESC) for a full year of service. ESC is an EU initiative that provides young people aged 18 to 30 with the chance to engage in voluntary activities that promote solidarity, foster social integration, and contribute to positive social change.

This year, we are glad to welcome Klara and Ray from Germany and Ilaria from Italy to our team. They are each contributing in different areas, with a focus on early intervention work through Solas@School and our After School Clubs. Having started in September, we recently asked them a few "getting to know you" questions to see how they’re settling in and to gather any advice they might have for others interested in volunteering.


Meet KLARA!

Q: What does volunteering mean to you?

A: To me, volunteering means doing important work that anyone can contribute to—whether in a leading role or behind the scenes—and offering support to others in any way possible. I love to do it because the reward isn’t materialistic; it’s the love and joy you receive from the young people in return.

Q: What is your favourite thing about Ireland so far?

A: The hospitality and warmth of the people and the fact that they are always up for a chat. On top of that, I love that there are so many cute little cafés and nice parks and that you can quickly get out of the city and into nature.

Q: What words of encouragement would you give to someone wanting to volunteer? 

A: Through volunteering you grow as a person and learn to appreciate the little moments of happiness in life. There might be good days and bad days, but you will always have to celebrate the small moments that make you smile, that you will remember. That is what volunteering gives you back - and it means a lot more than you expect.


Meet Ray!

Q: What do you hope to learn this year?

A: I’d love to learn to overcome difficulties in nuanced and creative ways that work best for the situation and me. Self growth is something I’m looking forward to.

Q: Why did you choose to volunteer with Solas Project?

A: Before I volunteered with Solas Project I volunteered for the Caritas, where I worked with kids who were struggling academically due to their social environment. I saw similarities between the situation those kids faced and what the young people at Solas Project might be facing and decided that I would like to engage and support young people outside of my own community as well.

Q: What advice would you give to someone wanting to volunteer?

A: Once you get to know these young people you will see that positive interactions and moments are worth their weight in gold. We have our ups and downs but seeing the positive impact we can have on others makes all the tough moments worth it.


Meet ilaria!

 Q: Is there anything new you hope to try this year?

A: I would like to try some new sports and maybe learn a bit of Irish. I also hope to learn more about how to manage conflict, handle difficult situations, create activities for kids, and know more about how an organisation like Solas Project works.

Q: What does volunteering mean to you?

A: For me, volunteering means helping the community while having the possibility to learn something new about yourself. It's something that enriches both sides and create new opportunities.

Q: What advice would you give to someone wanting to volunteer? 

A: l would suggest to them to not be scared to try, whatever experience they get will enrich them and there will always be a lot of people to meet and become friends with along the way.


We are incredibly grateful for each and every volunteer who gives of their time, skills, and energy to help support the lives of young people. A special thank you to Klara, Ray, and Ilaria for your courage and willingness to step out of your comfort zones to come and volunteer with us. We appreciate your insights and look forward to hearing more updates from you in the New Year!

our After Schools Club leaders along with our current ESC and Student volunteers

Ray, Klara, and Ilaria at their Leargas ESC On Arrival training

Celebrating Impact: Annual Report 2023

To read the full report click here. Hard copies are available on request at our offices.

We are thrilled to officially share our Annual Report about the impact of our work in 2023. It was a big year for Solas Project with significant transition and growth.

While numbers don’t always capture the true depth and scope of our work, they are helpful in giving an overview of our reach and areas of impact. Below are a few report statistics from each of our programmes:

EARLY INTERVENTION AND SCHOOLS WORK

  • 720+ hours of direct contact with young people in our After Schools Clubs and over 3,600 meals served.

  • 215 pupils took part in the Solas@School Business Programme, and 297 in the Sports Programme.

  • 9 schools attended our annual Tag Rugby Blitz at UCD, with nearly 400 children and over 100 corporate volunteers.

SOLAS@SCHOOL Tag Rugby blitz at UCD

COMMUNITY-BASED YOUTH WORK

Liberate Young People Awarded National Community Safety Award

  • 252 young people engaged with Liberate.

  • 120 young people in intensive, long term engagements across the year.

  • 16 young people were awarded a National Community Safety Award in recognition of their work on Halloween as part of the Liberties Haunt event.

YOUTH Justice

Rua

  • 1,030 one-to-ones with young people.

  • 270 group work sessions.

“Rua has uplifted the area through its empowering engagement with high-risk young people, fostering a sense of community and opportunity among local youth. The efforts made by the Rua team to build relationships with existing services has further strengthened support networks and enriched the range of resources available, creating a more collaborative approach to youth diversion in the area, with the shared goal of keeping people safe.”  - Inspector, Crumlin Garda Station 

TRY Youth WOrkers on community outreach

Compass (Prison Programme)

  • 206 prison sessions.

  • 58 young people engaged in prison/detention.

  • 22 young people engaged in community.

TRY (TARGETED RESPONSE With YOUTH)

  • 610 one-to-ones with young people.

  • 1,378 other engagements (outreach, groups, family work).

  • 1,988 direct contacts with young people.

Social Enterprise

  • 23 young people engaged in The Yard.

  • Commissioned to create the Dublin City Social Enterprise Awards.

  • 3 young people received their Bronze Gaisce medal as a result of their work in The Yard, volunteering with our After School Club and participating in an adventure journey.

The Yard woodturning workshop

Organisation Achievements

Other notable achievements from 2023 included being shortlisted for a Good Governance Award in recognition of our commitment to accountability, transparency and delivering best practice in all our activities. We were also delighted to receive the ‘Investing in Volunteers’ badge of achievement for 2023-2026 in recognition of our commitment to volunteering and undergoing a thorough assessment. You can read more about the award and volunteer opportunities on our previous blog post here.

Strategic Priorities

And finally, as part of our larger vision for ongoing impact and strategy, we established four key pillars for our new Strategic Plan to help ensure that every support we provide our young people is effective and achieves its outcomes.

FOUR STRATEGIC PRIORITIES

While it is important to reflect on the achievements and lessons of 2023, we are already looking forward to our 2024 report and seeing the growth and impact being made through the continued implementation of these four priorities.

Creating Connections: Highlights from our Summer Residentials

As we settle back into our autumn routines with the return of school, we can't help but look back fondly on the fun and adventures of this summer across our programmes. 

A highlight for many of our young people was the opportunity to go on residentials — a few days away from the city to enjoy a change of scenery and participate in fun activities. This year, 40 young people from our Liberate team and 17 from our Justice teams experienced these trips. 

The residentials took place in Wexford and at The Cavan Centre, where some favourite moments included a highly competitive ball pit obstacle course and surprise visits from Sammy the seal during water activities. 

While these trips don’t always go exactly as planned, their value is immense. As one of our Liberate youth workers, Noel, shared: 

“You get to understand young people more on the residentials because you are spending a prolonged period of time together. It allows for a change of pace and to get to know each other better.” 

Tamara, from Rua D8, added: 

"There was a lot of childlike laughter on our residential, providing a safe place for young people to have fun and feel like kids again. We played hide and seek in the dark, as well as volleyball, swimming, and bodyboarding. We also worked on practical skills like building a campfire and adapting to the weather." 

Another highlight of the residentials were the connections formed—not just between young people and staff, but also among participants across different programmes. Our Justice teams, in particular, had the chance to connect with young people from TRY, Rua, and even a new participant who joined through a friend. 

As Brene Brown eloquently puts it: 

"I define connection as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship." 

This definition resonates with us as we strive to prioritise building lasting meaningful connections with young people in our work. The residentials offered a wonderful example of the joy that emerges when young people have the opportunity to connect beyond their everyday environments.